Privacy Policy PLC247 — Your Data Security Is Our Priority

Welcome to the plc247 Privacy Policy page. At plc247, we understand how important privacy is to every Malaysian player on our platform. Your trust is the foundation of everything we do, and we take the responsibility of protecting your personal data very seriously.

This plc247 privacy policy explains in detail how we collect, process, store and protect your personal information when you use our Sports Betting platform, slots, Live Casino, poker and all other plc247 products. This policy applies to all plc247 users, whether you are a new registrant or a long-standing loyal member.

Plc247 operates in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We also adhere to leading international security standards to ensure your data remains protected at all times. As a platform serving Malaysian players, plc247 is committed to full transparency in all our data management practices.

Plc247 only collects information that is strictly necessary to provide Malaysian players with a safe, fair, and legally compliant service. We do not collect excessive data that is irrelevant to the operation of the plc247 platform.

2.1 Information You Provide Directly

When you register and use your plc247 account, we collect the following information:

• Registration Details: Full name, date of birth, identification number (MyKad), email address and phone number
• Address Details: Current residential address in Malaysia
• Financial Information: Bank account or e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) for deposits and withdrawals in Ringgit Malaysia (RM)
• Verification Documents: A copy of your MyKad or passport for the KYC (Know Your Customer) process when required
• Communications: Any messages, complaints or enquiries you submit to the plc247 support team

2.2 Automatically Collected Information

When you use the plc247 platform, our systems automatically record the following technical information for security and service improvement purposes:

2.3 Information from Third-Party Sources

In certain circumstances, plc247 may receive information about you from legitimate third-party sources, including identity verification service providers, fraud prevention agencies, and payment service providers such as FPX (Maybank2u, CIMB Clicks) and DuitNow. All such information is used solely for security and legal compliance purposes.

Plc247 uses your personal data for specific, legitimate purposes. Every use of data by plc247 has a solid legal basis — whether grounded in your consent, contractual necessity, legal obligation, or plc247's legitimate interests.

3.1 Account Management & Services

• Creating and managing your plc247 account
• Processing MYR deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX
• Processing withdrawal requests to your bank account or e-wallet
• Verifying your identity to meet KYC and AML requirements
• Providing 24/7 customer support in Bahasa Melayu

3.2 Security & Compliance

• Detecting and preventing fraud, money laundering and other illegal activities
• Complying with statutory reporting requirements under Malaysia's PDPA 2010
• Investigating and resolving plc247 account complaints and disputes
• Monitoring betting activity to identify signs of problem gambling

3.3 Service Improvements

• Analysing usage patterns to improve the plc247 platform
• Personalising your gaming experience based on your preferences
• Sending notifications about relevant plc247 promotions, bonuses, and events (with your consent)
• Conducting internal research and statistical analysis to improve plc247's products

Plc247 does not sell, rent, or trade your personal data to any third party for marketing or commercial gain. We only share your data when necessary and under strictly limited circumstances, as follows:

4.1 Trusted Service Providers

Plc247 works with a select group of third-party service providers to help us operate the platform more effectively. These parties are only permitted to use your data in accordance with plc247's instructions and may not use it for any other purpose:

• Payment gateway providers (DuitNow, FPX, Touch 'n Go, GrabPay)
• Identity verification and KYC service providers
• Cloud computing and data hosting service providers
• Gaming software and live casino providers (minimum data only)
• Fraud prevention and cybersecurity service providers

4.2 Legal Requirements

Plc247 may disclose your personal data to government authorities or law enforcement bodies when required by Malaysian law, including:

• A valid court order or warrant
• Requests from the Malaysian Anti-Corruption Commission (MACC)
• Investigations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001
• Any mandatory reporting requirements under applicable Malaysian law

4.3 Business Transfers

In the event of a merger, acquisition, or sale of plc247 assets, player personal data may be transferred to the new entity. plc247 will provide reasonable notice to all affected players before any such transfer takes place, and will ensure the new entity is bound by equivalent or stronger privacy protections.

Protecting Malaysian players' personal data from unauthorised access, data breaches and misuse is among plc247's highest priorities. We continuously invest in the latest security technologies and procedures to keep your information safe at all times.

5.1 Technical Security Measures

• 256-bit SSL Encryption: All data transmitted between your device and plc247's servers is encrypted using TLS 1.3
• Stored Data Encryption: Sensitive data stored on plc247's servers is encrypted using AES-256
• Two-Factor Authentication (2FA): Available to all plc247 accounts as an additional layer of security
• Firewall & Intrusion Detection System: Monitoring and blocking unauthorised access attempts 24/7
• Periodic Vulnerability Scanning: Security audits are conducted regularly by independent cybersecurity teams

5.2 Organisational Security Measures

• Access to plc247 player data is restricted to staff who genuinely require it (the "least privilege" principle)
• All plc247 staff who handle personal data are required to sign a confidentiality agreement
• Regular privacy awareness and data security training is conducted for all plc247 staff
• Comprehensive security incident response procedures are in place for emergency situations

Plc247 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the plc247 website.

6.1 Types of Cookies Used

6.2 Managing Cookie Settings

You can manage or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect core platform functions on plc247, such as the ability to log in or complete financial transactions in RM.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a plc247 player have specific rights regarding your personal data. plc247 fully respects these rights and provides straightforward mechanisms for you to exercise them.

To exercise any of the above rights, please contact the plc247 privacy team by email at privacy@plc247.net or via plc247 live chat. plc247 will process your request within 21 business days from the date the request is received.

Plc247 retains your personal data only for as long as necessary for the purposes outlined in this privacy policy, or as required by Malaysian law. We maintain a clear data retention policy for each category of information.

8.1 Data Retention Period

8.2 Data Deletion Procedure

When your personal data is no longer needed, plc247 will securely delete or anonymise it using approved methods. For digitally stored data, we apply deletion methods that meet international security standards. Physical data (where applicable) is destroyed using certified document shredders.

Plc247 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. We are committed to keeping players informed of any material changes.

When plc247 makes significant changes to this privacy policy, we will:

• Updating the "Last Updated" date at the top of this page
• Sending a notification to your registered email address at least 14 days before the changes take effect
• Displaying a clear notice on the plc247 platform's main page
• In the event of material changes, we will seek your explicit consent before you can continue using the plc247 platform

We encourage you to review plc247's privacy policy page periodically. Continued use of the plc247 platform after any changes take effect constitutes your acceptance of the revised privacy policy.

If you have any questions, concerns, or requests regarding plc247's privacy policy or the management of your personal data, our privacy team is here to help. You can reach us through the following channels:

If you believe plc247 is not handling your personal data in accordance with applicable law, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.